Welcome to FixBro! These Provider Terms and Conditions govern your registration and use of the FixBro platform (website, mobile app, and related services) as a service provider. By registering or using the platform as a provider, you agree to these terms. If you do not agree, please do not use the platform.
"Platform" refers to the FixBro website, mobile application, and associated services.
"Provider" refers to individuals or businesses registered on FixBro to offer services such as carpentry, plumbing, electrical, painting, and other home services.
"Customer" refers to users who book services through the FixBro platform.
"Subscription Plan" refers to paid plans that allow providers to receive bookings under specific conditions.
"Commission Plan" refers to plans where FixBro charges commission per completed booking.
FixBro provides a technology platform that connects customers with independent service providers.
FixBro does not employ providers and does not directly perform services.
Providers are independent professionals responsible for delivering services to customers.
FixBro acts only as a facilitator between customers and providers.
Providers must provide accurate and complete personal, professional, and payment information during registration.
FixBro reserves the right to verify provider identity, skills, and documents.
FixBro may approve, reject, suspend, or terminate provider accounts at its sole discretion.
Providers are responsible for maintaining the confidentiality of their account credentials.
Providers may be required to pay a one-time activation fee or subscription fee depending on the selected plan.
Subscription fees are non-refundable once the subscription is activated.
Subscription validity, booking limits, and carry forward conditions are defined under the selected plan.
Providers must maintain an active subscription to continue receiving bookings under subscription plans.
Depending on the selected plan:
FixBro charges commission per completed booking as per defined rates.
Commission applies to:
Online paid bookings
Cash paid bookings
Extra work charges
Providers must pay applicable commission to FixBro.
Failure to pay commission may result in account restriction or suspension.
Providers pay a fixed subscription fee and no commission is charged.
Providers can receive bookings under subscription terms including booking limits and carry forward rules.
Under subscription plans:
Providers may receive bookings up to the defined booking limit (example: 60 bookings).
Carry forward applies only if provider earnings have not reached 2× the subscription amount.
Carry forward eligibility ends when:
Provider reaches 2× subscription value, or
Provider completes maximum booking limit
Providers must renew subscription after expiry to continue receiving bookings.
Providers agree to:
Provide professional, safe, and high-quality service to customers.
Arrive on time and complete booked services responsibly.
Maintain proper conduct and professionalism.
Use FixBro platform for managing bookings and updating service status.
Avoid fraudulent activities or misuse of the platform.
Providers are fully responsible for their tools, safety, and service execution.
Providers may charge customers for additional work beyond original booking scope.
All extra charges must be updated in the FixBro platform.
Commission or subscription rules apply based on the provider’s active plan.
Providers must not charge unfair or unauthorized amounts.
For online paid bookings, FixBro will transfer eligible earnings to the provider account after applicable deductions.
For cash bookings, providers must comply with applicable commission or subscription policies.
FixBro reserves the right to hold or adjust payments in case of disputes, fraud, or policy violations.
FixBro may suspend or terminate provider accounts if:
Subscription expires and is not renewed.
Commission dues remain unpaid.
Provider violates FixBro policies.
Provider engages in fraud, misconduct, or illegal activity.
Provider receives repeated customer complaints.
FixBro reserves the right to take appropriate action to protect platform integrity.
Providers are independent contractors and not employees of FixBro.
FixBro is not responsible for:
Provider service quality
Provider actions or negligence
Injuries, damages, or losses caused during service
Providers are solely responsible for their services.
Providers must not:
Provide false information
Accept bookings outside the platform to avoid FixBro charges
Misuse customer information
Engage in fraud, abuse, or illegal activities
Damage platform functionality or reputation
Violation may result in permanent account termination.
All FixBro platform content including logos, designs, software, and branding is owned by FixBro.
Providers may not use FixBro branding without written permission.
Unauthorized use is strictly prohibited.
FixBro is not liable for:
Service disputes between provider and customer
Loss of income or business
Customer behavior or actions
Technical platform interruptions
FixBro provides platform access without guarantee of minimum bookings or earnings.
FixBro reserves the right to modify these terms at any time.
Providers will be notified of important changes.
Continued use of the platform indicates acceptance of updated terms.
These terms are governed by the laws of India.
Any disputes will be subject to jurisdiction in Bangalore, Karnataka.
Disputes may be resolved through arbitration as per applicable laws.
For provider support or questions, contact:
Email: support@fixbro.in
Phone: +91 7353113455